The merging of dongles is no longer necessary after the mid-2015 3Shape Dental Server updates (update 15.6.0).
All dongles can now be added to computer USB ports for the 3Shape Server.
For older versions of 3Shape, contact your reseller.
To merge dongle licenses into a single dongle:
1. From the pc/server that the dongles are associated with, type (or copy and paste) the following into your web browser:
NOTE: localhost is not a stand-in for the name of your system or computer. It is actually what you type.
The 3Shape Dongle Server service lists, among other things, all the dongles associated with this server.
2. Submit an email to email@example.com with the following information:
- Dongle numbers
- Written request to merge the dongles mentioned
NOTE: a fee may be incurred for merging dongles. This fee is to align the software licenses on each dongle to a single expiration date. The latest date will be utilized when merging the licenses and the cost will be prorated based on the difference between expiration dates.
NOTE: Customers using TRIOS Laptops will still need to merge dongles since there are limited ports on the Laptop for license dongles.